MCQ Based Questions on Class 11 Business studies for chapter-5 Emerging Modes of Business
Find below MCQ Based Questions on Class 11 Business studies for chapter-5 Emerging Modes of Business all the MCQ questions are explained with correct answers and explanations. To check the correct answer click on the answer.
Find MCQ questions for class 11 Business studies-5 Emerging Modes of Business
Business Studies - MCQ on Emerging Modes of Business
Class XI
Q. 1. E-commerce does not include
I. A business’s interactions with its suppliers
II. A business’s interactions with its customers
III. Interactions among the various departments within the Business
IV. Interactions among the geographically dispersed units of the Business
Answer:
.II.Interactions among the various departments within the Business
Explanation E-commerce is the process of carrying out commercial activities by using electronic means.
Q. 2. Outsourcing
I. Restricts only to the contracting out of Information Technology
Enabled Services (ITES)
II. Restricts only to the contracting out of non-core business processes
III. Includes contracting out of manufacturing and R&D as well as
service processes
IV.Includes off-shoring
Answer:
IV.Includes off-shoring
Explanation The term outsourcing means getting something from external service rather than creating within organization
Q. 3. The payment mechanism typical to e-business
I. Cash on Delivery (CoD)
II. Cheques
III. Credit and Debit Cards
IV. e-Cash
Answer:
IV.E-Cash
Explanation: E-cash is electronical cash used for purchase of goods and services
Q. 4. A Call Centre handles
I. Only in-bound voice based business
II. Only out-bound voice based business
III. Both voice based and non-voice based business
IV. Both customer facing and back-end business
Answer:
IV.Both customer facing and back-end business
Explanation: A call centre is an outsourced unit which supports the company by providing customer and back end support
Q. 5. It is not an application of e-business
I. Online bidding
II. Online procurement
III. Online trading
IV. Contract R&D
Answer:
IV. Contract R&D
Explanation An application of e-business does not include any contract R&D
Q. 6.The manner of conducting business is referred to as the
I. way of business
II. Type of business
III. Mode of business
IV. Form of business
Answer:
III. Mode of business
Explanation:Business is conducted in a way which is called mode ofbusiness
Q. 7.E- Business means
I. Trade
II. Commerce
III. Both
IV. Industry
Answer:
III. Both
Explanation E-business means conduct of business on the internet.
Q. 8.Does the scope of e-business broader than e-commerce
I. Yes
II. No
III. May be
IV. Not sure
Answer:
I. Yes
Explanation e- business is a broader term it includes E-commerce
Q. 9.What is B2B transaction
I. Firm interaction with customers
II. Firm interaction with producers
III. Firm interaction with employees
IV. Firm interactions with other businesses,
Answer:
IV.Firm interactions with other businesses
Explanation When Commercial transaction takes place between business organizations.
Q. 10.What is B2C transaction
I. Firm interaction with customers
II. Firm interaction with producers
III. Firm interaction with employees
IV. Firm interactions with other businesses
Answer:
I. Firm interaction with customers
Explanation In third type of business the business sell the goods on online basis
Q. 11.Intra-B refers to
I. Firm interaction with customers
II. Firm interaction with internal process
III. Firm interaction with employees
IV. Firm interactions with other businesses
Answer:
II. Firm interaction with internal process
Explanation When the firm interacts with its employees then it is called Intra-B transaction
Q. 12.EDI technology is used for
I. To send and receive commercial documents
II. To send and receive official documents
III. To send and receive personal documents
IV. To send and receive messages
Answer:
I. To send and receive commercial documents
Explanation Electronic data interchange helps in exchanging the information
Q. 13.Online shopping is a part of
I. B2B
II. B2C
III. Intra B
IV. B2V
Answer:
.II.B2C
Explanation Firm interaction with customers and customer can do online shopping
Q. 14. C2B includes
I. Payment to business
II. Refund of goods
III. Toll Free Calls
IV. Customer care centers
Answer:
III. Toll Free Calls
Explanation There is an advantage of toll free calls to the customer it provides free customer service this is a revolution in business from C2B
Q. 15.Intranet is used in
I. E-commerce
II. E-business
III. E-world
IV. None
Answer:
II. E-business
Explanation E- business is a vast term it includes internet as well as Intranet
Q. 16.Video Conferencing is a part of:
I. B2B
II. B2C
III. Intra B
IV. B2V
Answer:
III. Intra B
Explanation Intra B is used for meeting by tele Video conferencing
Q. 17.Virtual Private Network help the
I. Customer
II. Producer
III. Employees
IV. Business
Answer:
III. Employees
Explanation Virtual Private Network (VPN) technology would mean that employees do not have to come to office. Instead, in a way the office goes to them and they can work from wherever they are,
Q. 18.What does C2C facilitates
I. Buying and selling of goods between consumers
II. Commercial activity provided to a consumer
III. Buying and selling of goods between producers
IV. Buying and selling of goods between consumers
Answer:
I. Buying and selling of goods between consumers
Explanation E-bay site is one of the example which facilitate the business between customers
Q. 19What are the advantages of e- business
I. Convenience
II. Speed
III. Lower investment
IV. All
Answer:
IV.All
Explanation E-business is very convenient, speedy and involves very less investment
Q. 20. What is cycle time?
I. Time to reach message from producer to consumer
II. Time taken to evolve a need and its fulfillment
III. Time wasted during order
IV. 24X7
Answer:
II.Time taken to evolve a need and its fulfillment
Explanation The time taken to complete a cycle from the origin of demand to its fulfillment,
Q. 21.What is the main problem of e- business?
I. Virus and hacking
II. Fishing
III. Anti biotic
IV. none
Answer:
I. Virus and hacking
Explanation The internet and intranet are facing the same problem of Virus or the information can be leaked so may cause a negative impact to business
Q. 22The transacting risk is
I. Default an order
II. Default on delivery
III. Default on payment
IV. All
Answer:
IV.All
Explanation The transaction risk involves deny by the consumer after placing an order, the address may wrong or it may be delivered at some other place, the payment may be at default
Q. 23.Cookies are similar to
I. Toll free numbers
II. ID callers
III. Mails
IV. E cash
Answer:
II.ID callers
Explanation The Cookies are very similar to the caller ID in telephones that provide telemarketers with such relevant information as: the consumer’s name, address and previous purchase payment record.
Q. 24.What are the opportunities to producers?
I. Choose best customer
II. Choose best Suppliers
III. Choose best quality goods
IV. Getting online distributor
Answer:
II. Choose best Suppliers
Explanation Business enables producers to select the best suppliers regardless of their geographical location
Q. 25.What is the opportunity for the customer?
I. Quality products
II. Services at competitive prices
III. Variety of goods
IV. All
Answer:
. IV.All
Explanation Customers can purchase required quality products and services at competitive prices from suppliers of all nations.
Q. 26.Mention the resources required for e-business.
I. Computer System
II. Internet
III. Connection
IV. All
Answer:
IV.All
Explanation The e- business can be done only when there is availability of the computer and it should have internet facility
Q. 27.What implies that there must be honesty in dealings.
I. Authenticity
II. Integrity
III. Confidentiality:
IV. Non- reputability of origin
Answer:
.II. Integrity
Explanation In e- business there should be honesty which is an integrity issue
Q. 28.What is Non- reputability of origin
I. Seller cannot deny payment received
II. Buyer cannot deny the order placed
III. Repeated transaction
IV. None
Answer:
II.Buyer cannot deny the order placed
Explanation It implies that the parties to a transaction can not subsequently deny their production
Q. 29.What instrument is installed for the internet
I. Web Cam
II. Web Browser
III. UPS
IV. CPU
Answer:
II.Web Browser
Explanation When we open our Internet Connection, the service provider tells us to install the web Browser.
Q. 30.What is the Need for outsourcing of Services?
I. To obtain specialized Services
II. To Get Benefits of Latest Developments
III. To Avoid Fixed Investment
IV. All
Answer:
. IV.All
Explanation The need of outsourcing of Services to obtain specialized services, to get benefits of latest developments and to avoid investment